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Mitsubishi - 12k BTU - HM-Series Wall Mounted Unit - Single Zone Only
Model:
MSZ-HM12NA-U1
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Features
- Kumo Cloud Compatible
- Control every zone in your home from the palm of your hand. The Kumo Cloud App allows easy access and control with any smartphone or internet browser.
- Econo Cool Mode
- By slowly adjusting the cooling set point and swinging the horizontal vanes, the MZ-HM indoor unit can improve the efficiency of cooling operations without compromising the comfort provided.
- Dehumidification
- When the indoor unit is run in dry mode, the coil's temperature stays just below the dew point of the return air, removing unwanted moisture. This improves comfort and reduces the chance of mold growth and other property damage in the conditioned space.
- Multiple Vane Control Options
- Auto mode selects the best vane position based on operating mode, and the swing modes cycle through all positions for maximum coverage. When wide mode is activated, fan speed increases beyond the current setting.
- Line Set - This double insulated tubing transfers refrigerant efficiently between your outdoor condenser and indoor units.
- Drain Tubing - Drain tubing facilitates the reliable and effective removal of condensate from your system. It connects your indoor units to drain locations of your choosing.
- Connecting Wire - This durable, insulated wire provides power to your indoor units from your outdoor condenser. Adding these accessories to your order will provide a complete, ready-to-install mini split system.
This product requires a compatible outdoor condenser for functionality.
For over 50 years, Mitsubishi has remained at the forefront of the mini split industry thanks to their dedication to providing efficient, user-friendly comfort solutions.
Product Note
This product requires a compatible Mitsubishi outdoor condenser and the following accessories for indoor unit installation:
Mitsubishi products include a 10-year warranty with the requirement that installation is completed by a licensed contractor and that the product is registered at https://metahvac.com/ within 90 days of installation.
Mitsubishi products include a 10-year warranty with the requirement that installation is completed by a licensed contractor and that the product is registered at https://metahvac.com/ within 90 days of installation.
Specifications
MSZ-HM12NA-U1

General Information
Type
Wall Mounted
Product Line
M-Series
Product Category
Mini Split System Components
Operating Mode
Operating Mode
Some products are only capable of cooling, while others can either heat or cool a space. Some products heat via "heat pump" technology while others use electric heating elements. Learn More
Heating and Cooling
Multi-Zone Compatible
No
Refrigerant Type
R-410A
Remote Control
Wireless
Indoor Unit Size(s)
Indoor Unit Size(s)
Mini split systems can have one or more indoor units connected to a single outdoor unit. Indoor Unit Size(s) specifies what indoor unit sizes are used in a system. We have combined 6k and 7k indoor units to enhance searchability.
12
Installation Location
Indoor
Performance
Cooling BTU
12000
Cooling Capacity
12000 BTU
Heating BTU
14500
Moisture Removal
2.5 Pints/Hour
Maximum Air Flow
399 CFM
Minimum Air Flow
170 CFM
Minimum Sound Level
22 dB
Maximum Sound Level
Maximum Sound Level
Sound levels are measured in decibels (dB). The lower the decibel rating, the less noise the product makes. As an example, a ticking watch is 20 dB while on the other end of the scale, a lawn mower is around 90 dB. Learn More
45 dB
Electrical Data
Voltage
208/230 Volts
Phase
1
Frequency
60 Hz
Dimensions
Gas Connection Size
3/8 Inch
Liquid Connection Size
1/4 Inch
Product Height
11 5/8 Inches
Product Width
31 7/16 Inches
Product Depth
9 1/8 Inches
Product Weight
22 Pounds
Shipping Weight
26 Pounds
Certifications
ETL Listed
Yes
Warranty Information
Parts Warranty
Parts Warranty
A warranty is a safeguard from defects in manufacturing and can vary in length and terms. Some manufacturers require registration for extended warranty benefits, be sure to check out features and the warranty document. To see the manufacturer's warranty statement, click on the Manuals tab. Learn More
5 Years
Reviews
(20)
Mitsubishi MSZ-HM12NA-U1 Reviews & Ratings
Customer Rating
4.90
(20 Ratings)
96% recommend this product
5
(19)

4
(0)

3
(1)

2
(0)

1
(0)


Mitsubishi Split AC Unit
By Andy R
Florida
Purchased 08/15/2023 |
Review Posted 09/28/2023
Hello, my Mitsubishi was delivered on time and I'm really enjoying the AC unit. In the past we bought units from other manufactures, but clearly Mitsubishi is heads above the rest. Thank you for the good customer service and we will buy again.
Andy R Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
I39d Buy It Again
Cons:
None

Exactly What We Were Looking For!
By Rob M
EDGEWATER, Florida
Purchased 07/15/2021 |
Review Posted 09/18/2021
We needed air conditioning for our large upstairs master suite. The summers in Florida can be brutal with heat and humidity.
Several of our neighbors had purchased on of these units and were very happy so we decided to give it a try.
It is perfect for what we need and are very happy with the quality and how quiet it is.
Several of our neighbors had purchased on of these units and were very happy so we decided to give it a try.
It is perfect for what we need and are very happy with the quality and how quiet it is.
Rob M Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Quiet, Price, Exceeded Expectations, Reliable

Best Choice I Have Ever Made.
By William P
Exmore, Virginia
Purchased 06/18/2021 |
Review Posted 07/15/2021
I have used many other brands in the past, nothing comes close as far as quality, operation and performance.
William P Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Quiet, Exceeded Expectations, Reliable, High Quality

Still Evaluating But OK So Far
By Frank M
Jupiter, Florida
Purchased 12/23/2020 |
Review Posted 01/15/2021
Have only used heating mode and it seems OK so far. Though I find the temperature setting does not accurately delivered by the unit. Heats to a higher degree by 1-3 degrees.
Frank M Recommends This
Was this review helpful?
Rating Breakdown
3/5
3/5
3/5
3/5

very,very pleased with unit and installation . no complaints wha
By Lawrence D.
Pennsauken Township, New Jersey
Purchased 08/07/2020 |
Review Posted 09/02/2020
had no problems with purchase or installation. your company made it simple.
Lawrence D. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5

Great!
By Richard R
Wakefield, Massachusetts
Purchased 08/15/2019 |
Review Posted 10/13/2019
Great company with quality equipment and assistance
Richard R Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5

Great product
By Ronald H.
Tacoma, Washington
Purchased 09/23/2019 |
Review Posted 10/01/2019
I installed over hundreds of mini splits..One thing you can depend on is Mitsubishi.
Ronald H. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use, Quiet, Price, High Quality

Even more efficient and quiet than expected
By Bruce Br.
Babcock Ranch, Florida
Purchased 05/20/2019 |
Review Posted 06/11/2019
Great value, easy to install.
Bruce Br. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5

Very pleased with this unit
By John A
Ellijay, Georgia
Purchased 12/02/2018 |
Review Posted 12/29/2018
This product is great, very quiet and and maintains the temperature in a very large space!
Would highly recommend
Would highly recommend
John A Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5

Excellent unit you will not be disappointed
By Peter B
Astoria, New York
Purchased 10/15/2018 |
Review Posted 11/07/2018
Mitsubishi craftsmanship should be a standard all manufacturing companies should stand by. One of the best units on the market from start to finish. If you can afford this unit , go for it. If you can't afford this unit , save your money and then go for it. As far as eComfort sales goes, happy with the professionalism honesty and delivery. A pleasant company to deal with.
Peter B Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
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Manuals
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Mitsubishi - 12k BTU - HM-Series Wall Mounted Unit - Single Zone Only


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